Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffany Morrison

Tiffany Morrison

February 13, 2026

5  out of  5
rating by Tiffany Morrison
"Excellent customer service"
We responded:
"Thank you Tiffany! We try to be as helpful as possible with all your insurance needs. Thanks again"
Profile photo of Tim Kilventon

Tim Kilventon

February 13, 2026

5  out of  5
rating by Tim Kilventon
"Purchased a new vehicle. Victor provided the new insurance card to the dealership quickly so I could get the new truck. Very easy to deal with. All staff are great. Very responsive."
We responded:
"Glad we could help with your auto insurance for your new truck! We appreciate the nice words. Enjoy the new wheels!!"
Profile photo of Matt LaPointe

Matt LaPointe

February 12, 2026

5  out of  5
rating by Matt LaPointe
"I worked with Henry Pacheco and received the absolute best customer service. Beyond happy with my experience. Highly recommend!"
We responded:
"Thanks Matt for your kind words! Henry will be happy to hear you shared your feedback. Glad we were able to exceed your expectations!"
Profile photo of Ann Naylor

Ann Naylor

February 12, 2026

5  out of  5
rating by Ann Naylor
"We’ve been with State Farm for so long that our agent retired and was switched to Victor G. He’s been nothing but thorough and courteous and extremely helpful."
We responded:
"Thank you Ann for your kind words. We are happy to have you part of our agency! Let's us know should you need anything at all"
Profile photo of Randolph Passonno

Randolph Passonno

February 11, 2026

5  out of  5
rating by Randolph Passonno
"Love these guys."
Profile photo of Abby Monty

Abby Monty

February 6, 2026

5  out of  5
rating by Abby Monty
"I was in the market for new auto insurance and was connected with Henry. Henry made the whole process easy and quick! I’ll be referring him in the future to anyone looking for insurance! 10/10."
We responded:
"Thank you Abby. I am glad Henry was able to help you with car and auto insurance! We pride ourselves on trying to make the process as smooth as possible! Welcome to the agency!"
Profile photo of Sarah Greene

Sarah Greene

February 5, 2026

5  out of  5
rating by Sarah Greene
"Victor and his team at State Farm are the best by far gave me the best rate possible and made it very easy to change my policy from GEICO to State Farm I am very confident knowing I have them as my insurance carrier.Thank you so much you guys are The Best....Very much appreciated..."
We responded:
"Thank you Sarah. It was a pleasure helping with your auto insurance AND save you some money! Henry and I welcome you to our agency! "
Profile photo of Vanny Darling

Vanny Darling

February 4, 2026

5  out of  5
rating by Vanny Darling
"Henry & Victor Gaudin at State Farm are absolutely amazing. Good Customer service highly recommend their services."
We responded:
"Thank you Vanny for your kind words. We are happy to be able to help with your auto and renter insurance! Welcome to the family!!"
Profile photo of joe k

joe k

February 3, 2026

5  out of  5
rating by joe k
"Victor and his office reacts immediately and professionally on our request. I would recommend them to anyone"
We responded:
"Thank you Joe! I appreciate the kind words! "
Profile photo of Deanna Witbeck

Deanna Witbeck

January 22, 2026

5  out of  5
rating by Deanna Witbeck
"Very responsive and friendly"
We responded:
"Thank you Deanna and welcome to our State Farm agency! We are glad Henry was able to help with your home and auto insurance. "
Profile photo of Lourene Bouffard

Lourene Bouffard

January 20, 2026

5  out of  5
rating by Lourene Bouffard
"Victor Gaudin State Farm Agency has top notch customer service. With speed and accuracy I was able to contact the office, add a vehicle to my policy and have ID cards within a hour. Simply amazing how well he takes care of his clients. I highly recommend Victor and his team."
We responded:
"Thank you Lourene! It is a pleasure to be able to help with your auto insurance an make picking up your vehicle easy peasey!! Thank you again. "
Profile photo of Laurie C Wright

Laurie C Wright

January 19, 2026

5  out of  5
rating by Laurie C Wright
"Victor generously spent over 1 hour going assisting me today with my homeowner and auto insurance needs, offering different scenarios for policy coverage/cost.. I cannot thank him enough for his support in working through my questions."
We responded:
"Thank you so much Laurie for kind words. It was a pleasure going over your options and taking the time to make sure all is clear with your home and auto insurance. "
Profile photo of G & J Needham

G & J Needham

October 9, 2025

5  out of  5
rating by G & J Needham
"Victor saved me over $250 per month on auto insurance and I received quotes from every insurance company known to man! Then when bundled my homeowners, between the auto and home that savings went up to $318 a month. That is $3,816 annually! I HIGHLY recommend Victor and his team!!"
We responded:
"It was a pleasure to be able to help lower your auto insurance rates! We are glad to be able to help. Welcome to the family! "
Profile photo of Ethan Kreis

Ethan Kreis

September 15, 2025

5  out of  5
rating by Ethan Kreis
"Victor has been my agent for a couple years now and he has been fantastic and a pleasure to work with. Everyone who works in his office have been pleasant to work with as well. They helped me get everything taken care of when I had an accident and have been super helpful! Highly recommend!"
We responded:
"We appreciate your really kind words! We are glad to have you as part of the State Farm family! Glad to hear the team is responsive and took care you after that accident! I appreciate the feedback. "
Profile photo of Jaydon Harper

Jaydon Harper

August 28, 2025

5  out of  5
rating by Jaydon Harper
"Henry & Victor Gaudin at State Farm are absolutely amazing I’ve been with Victor Gaudin since I was 16 years old. The last couple of years Henry has helped me with doing a few vehicles and is super helpful, very respectful and beyond funny as well as being professional."
We responded:
"Thanks Jaydon for the kind words. We are so glad we’ve been able to help you with your auto insurance needs since then! Henry will appreciate the shout out!"
Profile photo of David Loomis

David Loomis

August 25, 2025

5  out of  5
rating by David Loomis
"Victor is extremely helpful and a pleasure to work with - he goes above and beyond, highly recommended!!"
We responded:
"Thanks David for your kinds words! Much appreciated!!"
Profile photo of Shimmer Diamond

Shimmer Diamond

July 3, 2025

5  out of  5
rating by Shimmer Diamond
"I've been a customer of victor Gaudin for years, I have my car, home, and life insurance through them. Henry is patient with me and my ridiculous questions, I would recommend everyone to come here"
We responded:
"Thank you for your kind words. We are glad we could help with all your auto, home and Life insurance needs. I will make sure Henry knows about your nice review! Best! Victor"
Profile photo of Steve Smith

Steve Smith

June 23, 2025

5  out of  5
rating by Steve Smith
"Henry went above and beyond to help me out when I was in a bind and my regular agent dropped the ball. Highly recommend!"
We responded:
"Thanks Steve! Glad we were in a position to help with your boat insurance! "
Profile photo of Joann Thomas

Joann Thomas

June 19, 2025

5  out of  5
rating by Joann Thomas
"Location easy to find office, clean, comfortable cool. People working there very nice very polite. Our personal agent Henry was wonderful."
We responded:
"Thank you Joann for your 5 Star review. I am happy Henry was able to help you with your auto, renter and Life insurance needs! I just noticed the second review :) Feel free to call with any concern. Thank you. Victor"
Profile photo of Tatiana Molinari

Tatiana Molinari

June 4, 2025

5  out of  5
rating by Tatiana Molinari
"I have been a customer for several years now, and I haven’t been the easiest one. Every time I call I’m greeted by name, and no matter what nonsense I need help with, Henry always has a solution for me. He’s the best."
We responded:
"Thank you Tatiana for your kind words. Henry and the team in our Schenectady office are more than happy to help with auto insurance. And your needs are not nonsense!! Love having you as part of the State Farm family!"
Profile photo of Lisa Lambrix

Lisa Lambrix

May 9, 2025

5  out of  5
rating by Lisa Lambrix
"Henry was incredibly helpful, very responsive, got me answers quickly. pleasure to work with, I will be again! Thanks to Henry, Victor and the team."
We responded:
"Thank you Lisa for your kind words. I am glad Henry was able to help you and answer your questions in a timely manner. Talk soon! Victor"
Profile photo of CourtCat

CourtCat

April 12, 2025

5  out of  5
rating by CourtCat
"Victor is an exceptional insurance salesman whose honesty, warmth, and dedication shine through. He spent an hour on the phone with me, patiently answering every question without ever making me feel rushed. His friendly approach made the process easy, and his transparency secured me a remarkably affordable car insurance quote. Victor’s genuine care, service and professionalism are truly unmatched!"
We responded:
"Thank you so much for the kind words. It was a pleasure to be able help you and make sure we got you the right coverage for your car insurance. Welcome to the State Farm family!"
Profile photo of Carrie French

Carrie French

March 14, 2025

5  out of  5
rating by Carrie French
"We needed home owners insurance, filled out an application online, moments later Henry called. He was excellent and personable, we ended up with a great policy and we were able to switch car insurance saving even more!!"
We responded:
"Thank you Carrie! I’m glad you enjoyed your experience with Henry and saved some money switching your home and auto with us! Welcome to our agency and to the State Farm family! Victor "
Profile photo of Gustavo Peru`gachi

Gustavo Peru`gachi

December 10, 2024

5  out of  5
rating by Gustavo Peru`gachi
"Excelente atención y servicios"
We responded:
"Fue un placer poder ayudar y atenderlo con sus necesidades de seguro. Nos encanta recibir y atender a la comunidad latina con todos sus necesidades de seguro personal y de negocios."
Profile photo of Robert Spraker

Robert Spraker

December 9, 2024

5  out of  5
rating by Robert Spraker
"Victor and his agency have provided EXCELLENT service and role model competitive pricing. I would recommend him and his associates without hesitation."
We responded:
"Thank you Robert for your comments! It was truly our pleasure to assist you with your insurance needs. Please let us know if there is anything else we can do to help! "