Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Qais Raf

Qais Raf

October 3, 2024

5  out of  5
rating by Qais Raf
"The best in town for auto insurance. Victor and Henry will help you and try to find you the cheapest auto insurance there is"
We responded:
"Thank you Qais for your 5 star review! I am glad we could find insurance within your budget! We really appreciate your business and your kind words! "
Profile photo of Georgia Bonton

Georgia Bonton

October 2, 2024

5  out of  5
rating by Georgia Bonton
"Mr Gaudin is my agent. He took the time to discuss and explain the insurance policies to me so I could select the ones that are best for me. He is trustworthy and I recommend him highly."
We responded:
"It was a pleasure to help with your life insurance options!! It was a fun conversation and my cheeks still hurt from the laughing we did. I appreciate the your lovely review!"
Profile photo of Lester Ersland

Lester Ersland

August 12, 2024

5  out of  5
rating by Lester Ersland
"Henry and Victor made switching to State Farm easy, quick and affordable. They were very professional and quick with response. I highly recommend them. Very satisfied."
We responded:
"Thank you Lester for the kind words. We appreciate you sharing your experience. It was a pleasure helping you and welcome to the State Farm family!"
Profile photo of Rosemarie Candelario

Rosemarie Candelario

May 7, 2024

5  out of  5
rating by Rosemarie Candelario
"Awesome customer service , always attentive and willing to help ! Top Notch service !!"
We responded:
"Thank you Rosemarie for the kind words. We always try to exceed expectations!! Thanks, Victor"
Profile photo of Patricia Fonseca

Patricia Fonseca

April 11, 2024

5  out of  5
rating by Patricia Fonseca
"I needed Insurance and wasn't sure what to do. I went online and filled out a bunch of my personal information into a lot of different websites which left me even more confused 🤔 I put it all away and gave up. The only company to call me was STATE FARM, and I didn't expect anyone to all! They had a full quote ready for me and the price was LOW! The agent Henry Pacheco answered all my questions and I was elated to give them my business. They gave me such a good price, I paid for the full year. Although you can pay low low monthly payments to. Mr.Pacheco was professional and made me feel very comfortable when choosing their services. I recommend you to call your Local State Farm office for all your Insurance and Investment needs and see what a great family to belong to. State Farm has a variety of fields that they are experts in!"
We responded:
"Thank you Patricia for the kind words! I am glad we were able to help you with your renters insurance! I am glad Henry was quick and responsive to your needs. Welcome to the State Farm family!- Victor"
Profile photo of Ryan Jones

Ryan Jones

March 23, 2024

5  out of  5
rating by Ryan Jones
"Henry made getting insurance easy. He was able to answer any questions I had for him and was very friendly."
We responded:
"Thank you Ryan. Glad Henry was able to help with your insurance needs. We appreciate you and welcome you to our agency. "
Profile photo of Mally Narine

Mally Narine

March 5, 2024

5  out of  5
rating by Mally Narine
"I spoke to Victor and he was so kind and helpful!"
We responded:
"Thank you so much for the 5 ⭐️ review! Our goal is exceed expectations in regards to auto, home and life insurance. Glad we could help!! "
Profile photo of Keiajah Washington

Keiajah Washington

February 7, 2024

5  out of  5
rating by Keiajah Washington
"The female agent that works here was so polite and helpful. She broke down everything that I was questionable about and explained everything into detail with my life insurance policy . Great energy all around highly recommend."
We responded:
"Thank you for sharing your experience. We are so glad you trusted us with your life insurance needs. We appreciate your business "
Profile photo of Ryan Ramdass

Ryan Ramdass

January 25, 2024

5  out of  5
rating by Ryan Ramdass
"Great people I was in a pinch, they made getting insurance super easy. They answered all of my questions. I can’t say enough good things. If your looking for home or car insurance I highly recommend them!!"
We responded:
"Thank you Ryan! I am glad Henry and team were able to meet and exceed your expectations!"
Profile photo of A & S Life and Career Coaching LLC

A & S Life and Career Coaching LLC

November 21, 2023

5  out of  5
rating by A & S Life and Career Coaching LLC
"Victor has been my car insurance agent for over a half decade. He is honest about what I need in my policy and always finding creative ways to help me save. Rich also was so helpful, friendly, kind, and informative. It was the BEST customer service I have ever had in a long time. I was so grateful and impressed. These are one of the main reasons I stay with State Farm. Thank you so much! :-)"
We responded:
"Thanks Siara for the kind words. We really enjoy helping in any way possible! I’m glad that your experience with Rich was more than you expected. Best, Victor Gaudin State Farm"
Profile photo of Amanda Breen

Amanda Breen

October 11, 2023

5  out of  5
rating by Amanda Breen
"Great people to work with especially Henry! Quick, easy, service and answers to the millions of questions I had."
We responded:
"Thank you Amanda! I’m glad Henry was quick with your million questions 😂! We love to help and be there for you and all our customers! "
Profile photo of Kent Truong

Kent Truong

October 10, 2023

5  out of  5
rating by Kent Truong
"State Farm insurance is one of the best and largest companies in the USA. Victor Gaudin 's office has been here for a while and the staffs are very nice people and very helpful. Yashae Pooler is so nice and very welcoming. She went through with me with all 3 cars and the house 🏠 and so knowledgeable! (I switch from Geico insurance). Henry is very helpful too! I would recommend everyone to switch to State Farm and come in to switch your newer insurance with this office here on State street near Mohawk common in Schenectady! You will be satisfied and happy when you leave the office!☆☆☆☆☆"
We responded:
"Thank Kent for your kind words. I’m glad that Yashae and Henry both exceeded your expectations! We are happy to have you as a new customer and welcome to our agency! We hope to continue to exceed your expectations! Victor "
Profile photo of Briana Barrett

Briana Barrett

September 27, 2023

5  out of  5
rating by Briana Barrett
"Victor G, and Henry P from State Farm have been the best at assisting me . Ive been apart of them for about 7 months now and I have not once had any problem. This has been the best experience for me . They work together as a team and communicate Thoroughly. However , Both parties have been attentive to me and care about me as a member no matter what !"
We responded:
"Thanks Briana for your kind words. We appreciate you trusting us with your insurance needs. Glad that Henry and the team are exceeding your expectations. "
Profile photo of Trisha Singh

Trisha Singh

September 25, 2023

5  out of  5
rating by Trisha Singh
"Very patient customer service representative. Henry was very helpful and knowledgeable."
We responded:
"Hi Trisha. I’m glad that Henry was able to assist you and exceed your expectations with your home insurance needs. We look forward to assisting you with your future insurance needs. Victor "
Profile photo of Chelsea Sheldon

Chelsea Sheldon

September 17, 2023

5  out of  5
rating by Chelsea Sheldon
"I have been a customer for Victor/State Farm for years now. His team is always pleasant. He cares about his clients and my family appreciates all the help he has done for us. It means a lot that when I call they know exactly who I am, and also know my name when I walk in to pay my insurance. I always recommend State Farm to friends and family. Thank you for all you do!"
We responded:
"Thanks Chelsea for the kind words. We are always happy to help! "
Profile photo of Michelle Johnson

Michelle Johnson

September 6, 2023

5  out of  5
rating by Michelle Johnson
"Henry was amazing and helped me get my car insurance and even save money with bundling renter insurance. I highly recommend using this insurance company 10 out of 10 for customer service."
We responded:
"Hello Michelle! Thank you for sharing your experience! I’m glad Henry was able to help you switch your insurance and save you some money along the way! Welcome to our agency and to State Farm! Victor"
Profile photo of Leah Pappas

Leah Pappas

August 31, 2023

5  out of  5
rating by Leah Pappas
"Victor G and Henry P (account representative) were very personable and kind. They each took the time to break down my plan and explain everything to me line by line. I felt comfortable in the office and working with these agents."
We responded:
"Hi Leah. Thanks for the kind words! It was a pleasure seeing you at the office. Best, Victor & Henry"
Profile photo of Megan Mundo

Megan Mundo

August 25, 2023

5  out of  5
rating by Megan Mundo
"Henry and Victor were great! The process was fast and easy. I felt welcomed as soon as I walked in!"
We responded:
"Thanks Megan! It was great meeting you and we were so glad to help! Sorry your car doesn’t park itself 😁"
Profile photo of Henry D Pacheco

Henry D Pacheco

July 24, 2023

5  out of  5
rating by Henry D Pacheco
"Had a great experience with Victor and his team. They were able to work with me on getting coverage for my car that made sense! Thank you again!"
We responded:
"Glad we could help. Best!"
Profile photo of Kevin Persaud

Kevin Persaud

June 14, 2023

5  out of  5
rating by Kevin Persaud
"Very helpful always positive and wiling to help. makes me feel at home when I walk in the door. He was great help with my claim. Call his office to switch insurance to him."
We responded:
"Thanks Kevin for the kind words! We are always happy to make sure your claims go smooth and easy! Plus, we like to have fun with our customers and make them feel at home. "
Profile photo of Eduarda Rosario

Eduarda Rosario

June 10, 2023

5  out of  5
rating by Eduarda Rosario
"I have interacted with this office on a couple occasions and I wanted to leave a quick note to share that Mr. Gaudin was consistently pleasant, helpful and professional."
We responded:
"Thank you for the kind words! It is always a pleasure helping you with all your insurance needs and questions. "
Profile photo of Roberto Salamanca

Roberto Salamanca

February 21, 2023

5  out of  5
rating by Roberto Salamanca
"Very helpful. Rich was very professional and was able to help me save some money by switching from Allstate to them"
We responded:
"Thanks Roberto. I am glad we were able to help you save some money as well as easily change carriers. We are pleased to have you join our state farm family!"
Profile photo of Cass L

Cass L

December 21, 2022

5  out of  5
rating by Cass L
"Mary was very nice and thorough and made switching insurance companies very easy."
We responded:
"Thank you Cassidy for the kind words. I am glad Mary was able to help you and make your transition smooth! Welcome to the State Farm Family and our agency!"
Profile photo of Anthony Bha

Anthony Bha

August 31, 2022

5  out of  5
rating by Anthony Bha
"Multiple years and now I just joined with my auto policy. Victor's dedication to customers cannot be beat!"
We responded:
"Thank you Anthony for your kind words. We do pride ourselves in the care we provide our customers, and I am so appreciative of the opportunity to continue to work with you and be your local agent. Thanks again!"
Profile photo of Remy Canales

Remy Canales

August 19, 2022

5  out of  5
rating by Remy Canales
"I cannot thank Victor enough for all the help he has given me. As a new driver he has saved me lots of money on my insurance. He has the made the entire process very easy. He goes out of his way to take care of things for me, and does his research to find you the best plan. I strongly recommend his services."
We responded:
"Thanks Remy. It was a pleasure to help make the purchase of your new car easy and affordable! We love to help new drivers benefit from all the discounts that we offer! Enjoy your new wheels!!!"